MAAT INDEX
Themes

Operational excellence, margin and productivity improvement

24 statements on the record across 2 companies, ordered by how much each has said. Every quote is verbatim from its call.

THE FIFTEEN-SECOND READ

EMR and MMM both frame margin gains as structural, management-driven programs rather than one-off cost cuts. EMR points to a 1,000 basis point margin transformation and greater than 50% gross margins [m2755, m2780], later hardening this into a 2028 target of 240 basis points of adjusted segment EBITDA margin expansion alongside $21 billion revenue, 30% EBITDA margin, $8 EPS and 20% free cash flow margin goals [m2880, m2881], with its management system also cited for lifting operating margins, cash flow and innovation productivity [m2724]. MMM's story centers on fixing a complex network of 110 factories, 95 distribution centers and over 25,000 suppliers (80% sole sourced) with 5% raw material waste, which had driven service shortfalls [m3046, m3048, m3049, m2962]. MMM's OTIF climbed from mid-80s levels in 2024 to 88% by year end, 89% in Q1 2025 and 89.6% in Q2 2025, crossing 90% by June [m3080, m3050, m2961, m2604, m2789], while OEE rose to 58%, up 4 points sequentially and now deployed 10x wider across 191 assets in 38 factories [m2963, m2605, m2791]. A key divergence is MMM's explicit prioritization of service (OTIF) over its stated inventory reduction goal from 102 to 75 days, even though that target, worth about $1 billion in freed cash, was reaffirmed in January 2025 [m3050, m2964, m2995].

MMM18EMR6
MMM18 statements

CEO Brown flagged mid-80s service levels and below-90 OTIF as a growth drag in 2024; OTIF rose to 88% for 2024, then 89% in Q1 2025, and 89.6% in Q2 2025, exiting June above 90%. [m3080, m3050, m2961, m2604, m2789] Brown set a goal to cut inventory from 102 days to 75 days, freeing about $1 billion in cash, reaffirming that target in January 2025 while prioritizing OTIF improvement over inventory reduction. [m3050, m2964, m2995] 3M targets 2% net productivity via sourcing, quality, lean manufacturing and OEE; OEE reached 58%, up 4 points sequentially, deployed on 191 assets across 38 factories, a 10x jump, and one Knoxville line saw a 12 point OEE gain. [m2963, m2605, m2791] Brown attributed service and cost problems to a complex network of 110 factories and 95 distribution centers, over 25,000 suppliers with 80% sole sourced, and 5% raw material waste, prompting a fundamental overhaul of demand planning and forecasting. [m3046, m3048, m3049, m2962]

Show the 18 verbatim statements
#m3080 · 2024-07-26 · William Brown · STATED

The fact is, when you're below 90, we're missing sales. So by getting our operations to run better, that is a growth lever.

#m3050 · 2024-07-26 · William Brown · STATED

And finally, we have too much inventory at about $4 billion in 102 days at the end of Q2 and yet our service levels are only in the mid-80s. Our bottoms up analysis indicates we should be closer to 75 days of inventory or lower, which would imply about $1 billion cash opportunity over time while we drive on time in full above 90%.

#m3046 · 2024-07-26 · William Brown · STATED

While our network of 110 factories and 95 distribution centers have historically served 3M well, it is incredibly complex and interconnected, with most SKUs we produce touching multiple factories before reaching the customer.

#m3049 · 2024-07-26 · William Brown · STATED

Relative to yield loss, our raw material waste is running close to 5% of cost of goods sold, due in part to how we design and manufacture our products, but also due to inefficient production scheduling and changeovers.

#m3048 · 2024-07-26 · William Brown · STATED

We have more than 25,000 direct and indirect suppliers, including nearly 4000 contract and component manufacturers, yet more than 80% of our raw materials are sole sourced.

#m3047 · 2024-07-26 · William Brown · STATED

For example, a command strip touches five factories and two distribution points before it hits the store shelf. This extends cycle times, increases goods in transit, and drives up logistics and freight costs.

#m2962 · 2025-01-21 · Bill Brown · STATED

It will take a fundamental shift in our approach to raise service levels to where they need to be. And we're doing this by standardizing the demand planning process, using new algorithms to improve forecast accuracy, improving supplier delivery performance, and driving consistency and reliability in logistics.

#m2961 · 2025-01-21 · Bill Brown · STATED

OTIF was 88% for the year, up 3 percentage points versus last year and 8 points versus 2022. Our team has made solid progress, but we have more work to do. While Consumer and Transportation & Electronics are now consistently delivering to their customers at over 90% on time, our performance in Safety & Industrial remains well below expectations in the low 80s.

#m2963 · 2025-01-21 · Bill Brown · STATED

Our goal remains to deliver 2% net productivity through sourcing efficiency, quality improvement, lean manufacturing and asset utilization, which I described last time as Operating Equipment Efficiency or OEE.

#m2964 · 2025-01-21 · Bill Brown · STATED

This is just the start as our goal is to get to 75 days, freeing up cash for our capital deployment priorities, which include returning cash to shareholders.

#m2983 · 2025-01-21 · Bill Brown · STATED

Clearly running at 88% is not where we need to be. We're feeling -- we're running around 93%, a little over 93% in Consumer. We should be in the high 90s. That's the expectation of some of the big-box retailers.

#m2984 · 2025-01-21 · Bill Brown · STATED

The concern really is in SIBG, the Safety & Industrial business in the low 80s. We're definitely losing business for sure there. We are not delivering. When somebody needs something right now and we don't have it available, that is causing them to go someplace else, even though we have a better brand, sometimes a better product, and attractive price.

#m2995 · 2025-01-21 · Bill Brown · STATED

Our intention is to prioritize OTIF over inventory, frankly. That's what we think is really important. That's a greater lever.

#m2604 · 2025-04-22 · Bill Brown · STATED

On-time in full or OTIF increased 3.5 percentage points versus last year, and about 1 point sequentially to 89%, the best quarter we've had in the past five years.

#m2605 · 2025-04-22 · Bill Brown · STATED

Our metric for equipment utilization or OEE was up 4 percentage points sequentially to 58%, and is now deployed on 191 key assets across our 38 largest factories, a 10x increase over this time last year, and covering about 50% of production volume.

#m2807 · 2025-07-18 · William Brown · STATED

improving it, delivering on-time-in-full to customers is quite important. We know from talking to our end customers. It is an element of churn why customers leave us.

#m2791 · 2025-07-18 · William Brown · STATED

One of our larger coders is in Knoxville, Iowa, making fiber adhesive tapes through an extensive effort to reduce changeovers, increase operating speed and improved machine uptime, the team drove a 12-point improvement in OEE and freed up enough capacity to retire two 70-year-old coders at another facility.

#m2789 · 2025-07-18 · William Brown · STATED · by exited June

On service, our on-time and full metric reached 89.6%, the highest quarterly performance we've achieved in nearly 6 years, and we exited June at just over 90%.

EMR6 statements

In August 2024, Lal Karsanbhai and Mike Baughman expressed confidence that Emerson's portfolio would deliver greater than 50% gross margins, citing a 1,000 basis point margin transformation. [m2755, m2780] In November 2024, Karsanbhai pointed to leveraging Emerson's management system to improve operating margins, cash flow and innovation productivity, as demonstrated in test and measurement. [m2724] In February 2026, Surendralal Karsanbhai set a new target to expand adjusted segment EBITDA margins by 240 basis points by 2028, alongside reaffirmed 2028 targets of $21 billion revenue, 30% adjusted segment EBITDA margin, $8 adjusted EPS, and 20% free cash flow margin. [m2880, m2881]

Show the 6 verbatim statements
#m2755 · 2024-08-07 · Lal Karsanbhai · STATED

This gives us confidence in our expectation that this portfolio will deliver greater than 50% gross margins as we look forward.

#m2780 · 2024-08-07 · Mike Baughman · STATED

We believe we can. We have a significantly higher margin portfolio today with a 1,000 basis point move over the transformation of Emerson to plus 50% GP portfolio.

#m2724 · 2024-11-05 · Lal Karsanbhai · STATED

We see meaningful opportunities to leverage Emerson's management system to improve operating margins, cash flow and innovation productivity as we have demonstrated with test and measurement.

#m2673 · 2025-05-07 · Lal Karsanbhai · STATED

Gross profit margin of 53.5% was a 130 basis point improvement year-over-year, demonstrating how customers continue to recognize the value of our leading technologies.

#m2880 · 2026-02-03 · Surendralal Karsanbhai · STATED · by by 2028

Operational excellence is a hallmark of Emerson Electric Co., and we have plans to further expand adjusted segment EBITDA margins by 240 basis points by 2028.

#m2881 · 2026-02-03 · Surendralal Karsanbhai · STATED · by 2028

We remain confident in achieving our 2028 targets: the $21 billion top line, 40% incrementals that delivered a 30% adjusted segment EBITDA margin, $8 of adjusted EPS, and a 20% free cash flow margin.

OPEN is an unresolved commitment on the clock; STATED is on the record without a checkable bar and is never counted or scored. Method: methodology.