Services, software and recurring revenue models
25 statements on the record across 2 companies, ordered by how much each has said. Every quote is verbatim from its call.
Across CAT and EMR the common thread is a push to convert equipment and process-control franchises into recurring, software-linked revenue streams. CAT frames this through its $28 billion services aspiration, with Umpleby noting more than two-thirds of new equipment shipped with a customer value agreement in 2024 and record Vision Link usage, a trajectory Creed reaffirmed into October 2025 [m2633, m2631, m2632, m2846]. EMR is pursuing a more structural shift, folding AspenTech fully under Emerson to build a software-defined Enterprise Operations platform against a $30 billion TAM moving toward majority software and recurring revenue, alongside Ovation 4.0's AI-ready, software-defined design [m2717, m2718, m2719, m2720, m2762, m2763, m2764, m2765]. Karsanbhai quantified the combined EMR at $16 billion in scale with software near 14% of sales and ACV of $1.4 billion growing 10% year-over-year, later reporting ACV growth accelerating to 11% with DeltaV and LabVIEW subscriptions rising double digits and high single digits respectively [m2725, m2726, m2727, m2728, m2685, m2672, m2686]. The divergence is one of scale and mechanism, CAT's services growth is tied to equipment attach and agreements while EMR's is tied to software architecture and subscription metrics.
Karsanbhai launched Ovation 4.0 as a software-defined AI-ready platform with generative AI guidance and Ovation Green integration for power and water customers. [m2762, m2763, m2764, m2765] Bringing AspenTech fully under Emerson was framed to accelerate a software-defined Enterprise Operations platform, deployed in phases from site to enterprise level, targeting a $30 billion TAM shifting toward majority software with recurring revenue. [m2717, m2718, m2719, m2720] Karsanbhai said the combined company would be $16 billion in scale with software at approximately 14% of post-transaction sales, ACV at $1.4 billion growing 10% year-over-year, and segments simplified from seven to five. [m2725, m2726, m2727, m2728] By 2025 Karsanbhai reported DeltaV subscriptions growing double digits, LabVIEW high single digits, total company ACV up 11% year-over-year, and guided to double digit full year ACV growth. [m2685, m2672, m2686]
Show the 21 verbatim statements
#m2763 · 2024-08-07 · Lal Karsanbhai · STATED
“The Ovation Automation Platform 4.0 builds upon our boundless automation vision to bring a unifying data fabric across the organizations to optimize operations from device to enterprise.”
#m2764 · 2024-08-07 · Lal Karsanbhai · STATED
“Ovation 4.0 brings customer-focused innovation, such as secure generative AI models to offer prescriptive operations and maintenance guidance together in a robust solutions portfolio.”
#m2765 · 2024-08-07 · Lal Karsanbhai · STATED
“It also offers integration with our Ovation Green software to improve holistic awareness across traditional and renewable power generation and storage to aid customers who have an increasingly complex mix of generating assets.”
#m2762 · 2024-08-07 · Lal Karsanbhai · STATED
“One of our breakthrough innovation priorities is software-defined automation. Our industry-leading Ovation Automation platform just launched a software-defined AI-ready platform for the power and water industries.”
#m2717 · 2024-11-05 · Lal Karsanbhai · STATED
“We believe bringing AspenTech fully under Emerson's ownership at this time would enable us to combine technology capabilities to rapidly accelerate our vision of moving the control system landscape to a software-defined enterprise automation architecture.”
#m2718 · 2024-11-05 · Lal Karsanbhai · STATED
“We call the full suite of software modules, Emerson's Enterprise Operations platform, which will run production into our safety, reliability and optimization at the site regionally, and eventually at the enterprise level for all our customers.”
#m2719 · 2024-11-05 · Lal Karsanbhai · STATED
“We will deploy this capability in phases, moving from foundational integration of our various software modules to site level and then eventually enterprise-wide control and optimization.”
#m2720 · 2024-11-05 · Lal Karsanbhai · STATED
“We believe this approach will move the existing $30 billion control system and optimization software TAM from its current construct of 1/3 software, 2/3 hardware and services for a predominantly software-based market, growing high single digits with a significant proportion of recurring revenue.”
#m2721 · 2024-11-05 · Lal Karsanbhai · STATED
“Across the key capabilities required to offer customers an Enterprise Operations platform, we believe the combination of Emerson and AspenTech would have unique offerings relative to our leading automation competitors as well as to nontraditional players like ERP and cloud providers.”
#m2722 · 2024-11-05 · Lal Karsanbhai · STATED
“In particular, our extensive experience integrating software modules to our distributed control system suite, our leading approach to zero trust cybersecurity and our insights into native connectivity with field devices enable us to provide compelling value to our customers.”
#m2723 · 2024-11-05 · Lal Karsanbhai · STATED
“For total clarity, AspenTech's suite of optimization software solutions would continue to be actively sold on top of third-party control systems as they are today.”
#m2724 · 2024-11-05 · Lal Karsanbhai · STATED
“We see meaningful opportunities to leverage Emerson's management system to improve operating margins, cash flow and innovation productivity as we have demonstrated with test and measurement.”
#m2725 · 2024-11-05 · Lal Karsanbhai · STATED
“We are focused on our value creation road map. And at the successful completion of these strategic actions, we will have created a highly attractive $16 billion global industrial technology company with a comprehensive portfolio of software-defined and hardware advantaged automation solutions.”
#m2726 · 2024-11-05 · Lal Karsanbhai · STATED
“Industrial software is our largest growth platform, and software represents approximately 14% of post-transaction sales, which is well positioned to increase as we drive the software content in our business higher.”
#m2727 · 2024-11-05 · Lal Karsanbhai · STATED
“ACV, which is an operating metric used to gauge the underlying health of software businesses is $1.4 billion and grew at 10% year-over-year.”
#m2728 · 2024-11-05 · Lal Karsanbhai · STATED
“We will simplify the reporting segments with these transactions moving from seven to five as we intend to consolidate AspenTech into Control Systems & Software.”
#m2716 · 2024-11-05 · Lal Karsanbhai · STATED
“AspenTech's process simulation and optimization software delivers efficiency and productivity gains in mission-critical environments for its global customer base, including top EPC, utilities, chemicals and energy companies.”
#m2685 · 2025-05-07 · Lal Karsanbhai · STATED
“DeltaV software recorded double digit growth in subscriptions, and LabVIEW also contributed high single digit growth.”
#m2686 · 2025-05-07 · Lal Karsanbhai · STATED · by full year
“For the full year, we expect double digit ACV growth led by a strong EPC project backlog across energy and energy transition with continued adoption for our industrial software across power, life sciences, semiconductor and aerospace and defense.”
#m2698 · 2025-05-07 · Lal Karsanbhai · STATED
“We believe the technology is highly differentiated. And we further believe, Scott, as we'll highlight at Emerson Exchange, that to deliver our vision of boundless automation in the next generation of distributed control system around enterprise software, the AspenTech and DeltaV Ovation platforms collaboratively coming together is going to be critical.”
#m2672 · 2025-05-07 · Lal Karsanbhai · STATED · by year-over-year
“Our industrial software businesses continued to perform well, and the total company ACV is up 11% year-over-year with broad based strength.”
CAT has an aspirational target of $28 billion in services revenue, which Umpleby said the company continued to work toward as of January 2025. [m2633] Umpleby said in 2024 CAT delivered more than two-thirds of new equipment with a customer value agreement, part of its services growth initiatives. [m2631] Umpleby also cited record 2024 usage of Vision Link, with thousands of new customers onboarded and activated during the year. [m2632] By October 2025, Creed said CAT continues to grow services and its services footprint, highlighting long-term service agreements as an early digital focus. [m2846]
Show the 4 verbatim statements
#m2631 · 2025-01-30 · Jim Umpleby · STATED
“In 2024, we delivered more than two-thirds of new equipment with a customer value agreement, which remains an important part of our services growth initiatives.”
#m2632 · 2025-01-30 · Jim Umpleby · STATED
“Also in 2024, we saw record usage of Vision Link, our equipment management application, on-boarding and activating thousands of new customers throughout the year.”
#m2633 · 2025-01-30 · Jim Umpleby · STATED
“We continued to execute our various services initiatives as we strive towards our aspirational target of $28 billion in services revenues.”
#m2846 · 2025-10-29 · Joseph Creed · STATED
“We continue to grow services and services footprint. It's the first business where we really leaned in on the digital front with long-term service agreements.”
OPEN is an unresolved commitment on the clock; STATED is on the record without a checkable bar and is never counted or scored. Method: methodology.