77.2 /100
United Parcel Service Inc (UPS)
INDUSTRIALS · 209 verified grades · · BalancedBIASMedian signed deviation across numeric graded claims. Sandbags: outcomes land favorable to guidance. Overpromises: the opposite. Needs at least 6 numeric claims.
What management is on the hook for (354)
hedged · expects · high conviction
2026 Q3 (32)32 open
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“In the third quarter, we expect Supply Chain Solutions revenue growth in the low double digits year-over-year and operating margin between 10% and 11%.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“And we expect the operating margin to be between 13% and 14%.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect a similar performance in the third quarter with revenue up mid-single digits, driven by strong revenue per piece.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect revenue to be approximately flat year-over-year and a third quarter operating margin of approximately 7%.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“Looking at the third quarter, we expect average daily volume to decline mid-single digits, reflecting a seasonal decline as well as the impact of this year's Amazon glide down, which completed in June.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“We talked about SMB, but we will see volume growth in the back half of this year.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“And to add to Carol's point on the U.S., Ken, we will see volume growth excluding Amazon in the back half of this year across all segments.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“Now, in mid-teens EPS growth in both the third quarter and the fourth quarter.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“But as we build our financial plan that supports the guidance that we just gave, we expect the volume sequentially in the United States to lift about 24% from Q3 to Q4, much like it did last year.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“So as revenue grows, our capital dollars will increase, but that 3.5% is a good number to think about for you.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“About 3.5% of revenue, Jeff, I think it's about the right level to think about.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“I would also say our international business will perform a bit better than seasonality because of the volume momentum we have going into the fourth quarter, especially with surge fees and other fees we typically see in the market.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“That momentum will carry through into the back half of the year.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“So yes, base pricing plus 50 to 100 basis points of product mix is a reasonable expectation going forward, and we'll be focused on maintaining that unit cost spread to drive operating leverage.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“That will come down closer to 4 to 4.5% as we work through those impacts from last year.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“Jordan, I think the way to think about it is that a 50 to 100 basis point spread between revenue per piece and cost per piece will help us drive margin accretion in our U.S. business as we go forward.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“We think about base pricing in this 250 to 350 basis points range, which is about where we are this quarter.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“Lastly, we are still planning to pay out around $5.4 billion in dividends in 2026 subject to Board approval.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect free cash flow to be approximately $5.5 billion, which includes the payments for the Driver Choice program I mentioned earlier.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“Turning to our expectations for cash in the balance sheet. For the full year 2026, capital expenditures are still expected to be about $3 billion, and we plan to complete our pension contribution of $1.3 billion.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect full year operating margin to be between 10% and 11%.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“Lastly, in Supply Chain Solutions, we expect full year 2026 revenue growth in the high single digits, driven by growth in forwarding and health care logistics.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“Operating margin in the International segment is expected to be in the mid-teens.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“Turning to the International segment. And starting with the full year, we anticipate revenue growth in the mid-single digits year-over-year, driven by strong revenue per piece growth.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“Lastly, in the back half of the year, we expect the U.S. domestic operating margin of approximately 8.8%, reflecting year-over-year margin expansion in both the third and fourth quarters.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“an operating margin of approximately 7.5%.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“Starting with domestic, we expect full year 2026 revenue of approximately $60 billion, up 1% year-over-year and an operating margin of approximately 7.5%.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“As a result, we still expect to deliver approximately $3 billion in related benefits in 2026.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“lifting our diluted earnings per share guidance to approximately $7.22.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“We are raising our consolidated operating profit expectation to approximately $8.65 billion and lifting our diluted earnings per share guidance to approximately $7.22.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONStated expectation · “we expect”, “should”, “we see”
“Based on our year-to-date results, today, we are raising our full year 2026 consolidated revenue outlook to approximately $91.2 billion.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.CONVICTIONHedged language · “we hope”, “could”, “if conditions allow”
“And I would just add, Carol, I think what we see from a pricing environment standpoint is that the pricing remains rational and we think that we'll be able to price accordingly for the demand as well.”
Test pending
2026 Q2 (34)34 open
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Well, and that's part of the step-up that we've got, right? So we had a roughly $150 million in transitional costs in the first quarter that starts to go away as we go to the second quarter, and it helps us with the margin improvement that we see in the second quarter and then going into the second half.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Looking at the second quarter, we expect momentum from the first quarter to continue, and we expect revenue in SES to be up low single digits year-over-year and operating margin between 9.5% and 10.5%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“These cost pressures are largely behind us as we move into the final months of the execution of our Amazon glidedown and network reconfiguration initiatives.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“So at the end of the year, we'll give you a sense of what we think '27 will look like, but it's going to be much better than '26 based on what we're seeing in the underlying health of the business.”
WHAT TO LOOK FOR
Fiscal year 2027 performance versus fiscal year 2026 (e.g., revenue, operating margin, or profit, as characterized in management commentary/guidance)
FY2027 results/guidance reflect improvement over FY2026 (e.g., higher U.S. operating margin and/or profit growth), as described by management at year-end 2026 outlook and confirmed through FY2027 reporting SourceWHERE TO FIND ITCompany Q4 2026 earnings call commentary and FY2027 10-K/annual resultsKNOWABLE AFTER2027-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“This is the year of inflection. So the back half of the year will look considerably different than the first half of the year.”
WHAT TO LOOK FOR
UPS U.S. domestic segment operating margin, first half 2026 vs second half 2026
Second-half 2026 U.S. domestic operating margin higher than first-half 2026 U.S. domestic operating margin SourceWHERE TO FIND ITUPS quarterly earnings releases / 10-Q and 10-K segment reporting (U.S. Domestic Package segment)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“Taken together, these actions set us up for operating margin expansion and greater operational agility.”
WHAT TO LOOK FOR
Consolidated operating margin, full fiscal year 2026
Full-year 2026 operating margin higher than full-year 2025 reported operating margin SourceWHERE TO FIND ITCompany income statement / annual report (10-K) or Q4 2026 earnings releaseKNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“We are pleased with the progress that we are making on our Amazon glidedown and network reconfiguration initiatives and are on track to achieve our targeted $3 billion in savings in 2026.”
WHAT TO LOOK FOR
Cumulative cost savings from Amazon glidedown and network reconfiguration initiatives, as disclosed by company
Reported cumulative savings >= $3 billion for fiscal year 2026 SourceWHERE TO FIND ITCompany management commentary / investor presentations (Q4 2026 or full-year 2026 earnings call)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.laborCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“In addition, the Driver Choice program that we initiated during the quarter is expected to reduce full-time driver positions by approximately 7,500 over time, putting us firmly on target to reach our reduction goal of 30,000 operational positions this year.”
WHAT TO LOOK FOR
Cumulative reduction in operational positions for the year, as reported by UPS management
Operational position reduction >= 30,000 for the year SourceWHERE TO FIND ITCompany management commentary (quarterly earnings call / investor materials)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“Total operational hours paced down with volume in the first quarter, and we're on track to reach our 2026 reduction target of 25 million hours versus last year.”
WHAT TO LOOK FOR
Cumulative reduction in total operational hours versus prior-year baseline (year-over-year), UPS company-wide
Cumulative reduction in operational hours by end of FY2026 >= 25 million hours versus the prior-year (baseline) level SourceWHERE TO FIND ITCompany-disclosed operational metrics (UPS earnings call/investor materials, Q4 2026 and FY2026 10-K)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“As we reach the finish line on our Amazon glide down and complete our network reconfiguration, costs will continue to come out. Premium volume will continue to strengthen and we will return to revenue and profit growth with higher operating margins and stronger returns on invested capital.”
WHAT TO LOOK FOR
Consolidated full-year revenue and consolidated operating margin, fiscal year 2026
Full-year 2026 revenue >= $89.7 billion and consolidated operating margin >= 9.6% SourceWHERE TO FIND ITCompany income statement / annual report (10-K) and earnings releaseKNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“Based on these actions and more, we are firmly on track to achieve our $3 billion cost-out target for the year.”
WHAT TO LOOK FOR
Total company cost reduction (cost-out) achieved for fiscal year 2026, as reported by management
Cumulative disclosed cost savings for FY2026 >= $3 billion SourceWHERE TO FIND ITCompany management commentary / investor presentations and Q4 2026 earnings call (full-year cost-out disclosure)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.regulationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Yes, that's a really important point. And I think, as Carol mentioned, we are purely a pass-through, so we don't expect that this will have an impact on our financial statements.”
WHAT TO LOOK FOR
Net financial statement impact from tariff refund pass-through (e.g., net income or other income/expense line related to tariff refunds)
No material net gain or loss recognized from tariff refund pass-through activity SourceWHERE TO FIND ITCompany income statement / notes in 10-K or quarterly earnings releaseKNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“That should allow us to keep CCP in the low single digits. And then have that 50 to 100 basis point spread because we've got a more healthy customer mix and grow from there.”
WHAT TO LOOK FOR
Credit and collections/write-off metric referred to as CCP (customer credit provision/loss rate) growth rate, and its spread versus overall revenue or volume growth (in basis points)
CCP growth rate remains low single digits (0%-4%) AND spread versus comparison metric is 50-100 basis points SourceWHERE TO FIND ITCompany earnings release / 10-K or 10-Q financial disclosures, management commentary on quarterly earnings callsKNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And I think even if you look into the back half of this year, our CPP gets down into the low single digits, right?”
WHAT TO LOOK FOR
UPS Cost Per Piece (CPP) growth rate, year-over-year, for the back half of fiscal year
CPP growth rate between 0% and 4% (low single digits) in H2 SourceWHERE TO FIND ITCompany-disclosed CPP metrics (10-Q/10-K or earnings call commentary)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“It's a combination of actions that we are driving to drive back to mid to high teens in our international business.”
WHAT TO LOOK FOR
UPS International segment operating margin (%)
International segment operating margin reaches between 15% and 19% (mid-to-high teens) SourceWHERE TO FIND ITUPS quarterly segment reporting (10-Q/10-K International segment operating margin)KNOWABLE AFTER2027-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And I think we'll continue to get that kind of base pricing increase.”
WHAT TO LOOK FOR
U.S. base pricing improvement (revenue per piece, base rate component)
Quarterly base pricing improvement within or above the $250-$350 per-piece range (or comparable basis-point base rate growth consistent with that range) through Q4 2026 SourceWHERE TO FIND ITCompany-disclosed U.S. domestic package revenue per piece detail (10-Q/10-K and quarterly earnings call commentary)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Well, I'll start and so thanks. So look, I think getting back to this, call it, 50 to 100 basis point spread is healthy, right, for our business. And we'll be back there by the end of this year, right, is the way the year kind of sits out.”
WHAT TO LOOK FOR
Spread between UPS revenue growth rate and cost growth rate (or the specific operating margin/spread metric being discussed), as reported
Spread of 50-100 basis points achieved by Q4 2026 SourceWHERE TO FIND ITCompany quarterly earnings release / 10-K disclosures and management commentary on Q4 2026 earnings callKNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“This is going to normalize over time. And in fact, with the elimination of the EBA tariff and going back now to the 122 tariffs of 10%, we're actually seeing trade lanes move from red to orange yellow in the subpieces grain. So things are starting to normalize. So that means the margin will get back up.”
WHAT TO LOOK FOR
UPS International segment operating margin (APAC region), as reported quarterly
APAC/International segment operating margin higher than the prior year-over-year comparison, trending back toward prior levels (improvement versus the reported -500 bps YoY decline) SourceWHERE TO FIND ITUPS quarterly earnings release / 10-Q segment reporting (International segment operating margin)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We'll lap some of the actions that we took on the enterprise customers as we go through the second quarter and see growth back to Amazon in volume in the back half.”
WHAT TO LOOK FOR
Volume growth (year-over-year) from Amazon, and Amazon revenue growth by quarter
Amazon volume growth turns positive year-over-year in H2 2026 (Q3 and/or Q4), and Amazon revenue growth is positive in each of Q2, Q3, and Q4 2026 SourceWHERE TO FIND ITCompany earnings calls / investor presentations disclosing Amazon volume and revenue trends (UPS quarterly earnings releases and call transcripts)KNOWABLE AFTER2027-02-01
OPENVERDICTDeadline not reached yet; the claim is still on the clock.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect revenue at Amazon to grow every quarter this year.”
WHAT TO LOOK FOR
UPS revenue attributable to the Amazon customer, sequential change each fiscal quarter
Amazon-related revenue higher than the prior quarter's reported figure in Q2, Q3, and Q4 2026 SourceWHERE TO FIND ITCompany disclosure of Amazon revenue/volume (10-Q/10-K disclosures or management commentary on quarterly earnings calls)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And as we exit this year, we have an opportunity to grow U.S. margins in a meaningful way with that between RPP and CPP.”
WHAT TO LOOK FOR
US domestic segment operating margin (as reported), comparing Q4 2026 exit run-rate/level to earlier-2026 levels
Q4 2026 US domestic operating margin higher than H1 2026 US domestic operating margin by a meaningful amount (directional: Q4 2026 > H1 2026 average) SourceWHERE TO FIND ITUPS quarterly earnings release / 10-K segment reporting (US Domestic segment operating margin)KNOWABLE AFTER2027-02-01
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Lastly, we are still planning to pay out around $5.4 billion in dividends in 2026, subject to Board approval.”
WHAT TO LOOK FOR
Total dividends paid, full fiscal year 2026
Total dividends paid between $5.1 billion and $5.7 billion SourceWHERE TO FIND ITCompany cash flow statement (10-K) or dividend disclosures in quarterly filings, FY2026KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect free cash flow to be approximately $5.5 billion, including onetime payments for the Driver Choice program.”
WHAT TO LOOK FOR
Free cash flow, full year 2026
Full-year free cash flow between $5.0 billion and $6.0 billion SourceWHERE TO FIND ITCompany cash flow statement / full-year 2026 earnings releaseKNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Capital expenditures are still expected to be about $3 billion, and we plan to make our annual pension contribution of $1.3 billion.”
WHAT TO LOOK FOR
Full-year capital expenditures, fiscal 2026
Capital expenditures between $2.85 billion and $3.15 billion SourceWHERE TO FIND ITCompany cash flow statement (10-K / Q4 2026 earnings release)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And in Supply Chain Solutions for the full year 2026, we still expect revenue to be up high single digits, which includes revenue from our Andlauer acquisition and operating margin in SCS is expected to be in the low double digits.”
WHAT TO LOOK FOR
Supply Chain Solutions (SCS) segment full-year 2026 revenue growth and operating margin
Revenue growth 7%-9.9% year-over-year AND operating margin between 10.0% and 11.9% SourceWHERE TO FIND ITCompany financial results/10-K segment reporting (SCS segment, full year 2026)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Operating margin in the International segment is expected to be in the mid-teens.”
WHAT TO LOOK FOR
International segment operating margin, full year 2026
Full-year International segment operating margin between 14.0% and 16.0% SourceWHERE TO FIND ITCompany segment reporting (10-K / Q4 2026 earnings release)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We still anticipate revenue growth in the low single digits year-over-year, driven by a solid increase in revenue per piece.”
WHAT TO LOOK FOR
International segment revenue growth, year-over-year, full year 2026
Revenue growth between 1% and 3.9% (low single digits) SourceWHERE TO FIND ITCompany financial statements / segment reporting (10-K or Q4 2026 earnings release)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Full year operating margin is still expected to be flat to 2025.”
WHAT TO LOOK FOR
U.S. Domestic segment full-year operating margin, fiscal 2026
Full-year 2026 U.S. Domestic operating margin within 0.3 percentage points of full-year 2025 reported figure (i.e., flat) SourceWHERE TO FIND ITCompany segment reporting (10-K / Q4 2026 earnings release, U.S. Domestic segment operating margin)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect ADV to be down mid-single digits year-over-year due to our actions with Amazon which will be offset by a strong revenue per piece growth rate in the mid-single digits.”
WHAT TO LOOK FOR
U.S. Domestic segment average daily volume (ADV) growth rate, year-over-year, full fiscal year 2026
ADV decline between 3% and 7% year-over-year (mid-single digits) SourceWHERE TO FIND ITCompany earnings release / 10-K segment disclosures (U.S. Domestic package volume metrics)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Looking at U.S. domestic, full year 2026 revenue is still expected to be approximately flat year-over-year.”
WHAT TO LOOK FOR
U.S. domestic segment revenue, full year 2026, year-over-year change
Full year 2026 U.S. domestic revenue within approximately -1% to +1% of full year 2025 U.S. domestic revenue SourceWHERE TO FIND ITUPS company-disclosed segment revenue (10-K / Q4 2026 earnings release)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We are on track to generate revenue of approximately $89.7 billion with an operating margin of approximately 9.6% and diluted earnings per share expected to be about flat to 2025.”
WHAT TO LOOK FOR
Full-year 2026 consolidated revenue, operating margin, and diluted EPS
Revenue between $88.7B and $90.7B AND operating margin between 9.1% and 10.1% AND diluted EPS within 3% of 2025 diluted EPS SourceWHERE TO FIND ITCompany 10-K / Q4 2026 earnings release (income statement and segment disclosures)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We are planning to close an additional 27 buildings this year, most of which will be closed in the second quarter.”
WHAT TO LOOK FOR
Cumulative number of buildings closed during fiscal year 2026 (in addition to the 23 already closed in Q1)
Additional building closures during 2026 >= 27 (total closures for the year >= 50) SourceWHERE TO FIND ITCompany-disclosed network reconfiguration updates (quarterly earnings calls / 10-K disclosures)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Today, we are reaffirming 2026 consolidated financial goals. For the year, we expect to generate consolidated revenue of approximately $89.7 billion, and a consolidated operating margin of approximately 9.6%.”
WHAT TO LOOK FOR
Consolidated full-year revenue and consolidated operating margin, fiscal year 2026
Full-year revenue within 1% of $89.7 billion (approximately $88.8B-$90.6B) AND consolidated operating margin within 0.3 points of 9.6% (approximately 9.3%-9.9%) SourceWHERE TO FIND ITCompany annual report / 10-K and Q4 2026 earnings release (income statement and segment/consolidated margin disclosures)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Our actions are moving us toward a more profitable U.S. small package business with the back half of 2026 expected to be the inflection point.”
WHAT TO LOOK FOR
U.S. small package segment operating margin (or operating profit), quarter-over-quarter trend
U.S. small package operating margin in H2 2026 (Q3 and Q4) higher than H1 2026, marking a turn to sustained improvement SourceWHERE TO FIND ITUPS quarterly earnings release / 10-Q segment reporting (U.S. Domestic Package segment)KNOWABLE AFTER2027-02-15
2026 Q1 (47)47 open
OPENVERDICTDeadline not reached yet; the claim is still on the clock.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we will lap the tariff impact in May, and start to see positive growth from that, and then we'll lap the de minimis impact in September.”
WHAT TO LOOK FOR
International segment export volume growth (year-over-year), reported monthly/quarterly
International export volume year-over-year growth turns positive starting May 2026, sustained through September 2026 lapping of de minimis impact SourceWHERE TO FIND ITCompany-disclosed international segment volume commentary (quarterly earnings release / 10-Q segment data / earnings call)KNOWABLE AFTER2026-10-31
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So just on the saver portion, we will have that network up and running by the end of this month.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“It's going to be like that in the first.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Look, I think what we expect to see evolve in the international business is we are going to see extreme weakness in the first quarter that kind of gradually recovers.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect profit to be down about 30% in the first quarter and then recover as we go throughout the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“The way to think about it is really about a 100 basis points of pressure in the first half that will release in the second half, most of that pressure coming in the first quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Looking at the first quarter, we expect revenue to be approximately flat with a year-over-year decline in operating profit due to changes in trade lanes and tough comps from the front-running of tariff and de minimis changes in 2025.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“In the first half of the year, we expect a decline in revenue compared to 2025, driven by volume decline.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we have identified 24 buildings for closure in the first half of the year, and we are evaluating additional buildings to be closed later in the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“From an operating profit perspective, higher expenses are expected to weigh on operating profit early in the year.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“That is going to flip on us. So I'm very confident that the cost per piece will be in a much better position as we align to the driver buyout proposals that we're discussing, network of the future implementations, building closures, short closures, and, of course, the outsourcing of the USPS one.”
WHAT TO LOOK FOR
US Domestic segment cost per piece (or comparable domestic unit cost metric), year-over-year change
Cost per piece growth rate improves versus (is lower than) the prior year's comparable growth rate, i.e., cost per piece increases less than in the prior year or declines SourceWHERE TO FIND ITUPS quarterly earnings release / 10-K, US Domestic segment operating metricsKNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.laborCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we will have a less labor-intensive, more nimble, more profitable network that will minimize the impact of the increase.”
WHAT TO LOOK FOR
Total labor/operating expense as a share of revenue (operating margin) and total headcount/positions eliminated, as reported
Operating margin improves year-over-year for FY2026 versus FY2025, consistent with company-disclosed position elimination targets SourceWHERE TO FIND IT10-K / Q4 2026 earnings release and management commentary on the Q4 2026 callKNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we'll be kind of around this three to three and a half percent of revenue as a normalized CapEx”
WHAT TO LOOK FOR
Capital expenditures as a percentage of total revenue, annual
Full-year CapEx / revenue between 3.0% and 3.5% SourceWHERE TO FIND ITCompany cash flow statement and income statement (10-K)KNOWABLE AFTER2027-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“the revenue quality actions that we're taking in international have helped to offset the volume declines in the third quarter and will continue to help drive revenue growth as we go through Q2, Q3, and Q4 of next year.”
WHAT TO LOOK FOR
International segment revenue growth, year-over-year, per quarter
International segment revenue growth > 0% in each of Q2, Q3, and Q4 of fiscal 2026 SourceWHERE TO FIND ITUPS quarterly earnings release / 10-Q segment reporting (International segment revenue)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“what we expect to see is not only volume normalize but also margin improve as we go through the year.”
WHAT TO LOOK FOR
International segment (or company) volume growth rate and operating margin, by quarter through fiscal year
Year-over-year volume growth turns positive and operating margin sequentially improves (higher than Q1) in at least two of the following three quarters (Q2, Q3, Q4) SourceWHERE TO FIND ITQuarterly earnings release / 10-Q segment reporting (International segment volume and operating margin)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We have 127 buildings that are automated. We are adding another 24 in 2026.”
WHAT TO LOOK FOR
Cumulative number of automated buildings, company-disclosed
Automated building count >= 151 (127 + 24) SourceWHERE TO FIND ITmanagement commentary on quarterly earnings calls / company disclosures on automation progressKNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Yes, we will see the cost per piece normalize to that kind of normal inflation level.”
WHAT TO LOOK FOR
Company-reported cost per piece (CPP) year-over-year growth rate, US domestic segment
Q4 2026 cost per piece growth rate low single digits (approximately 2%-4% year-over-year) SourceWHERE TO FIND ITUPS quarterly earnings release / 10-K supplemental metrics (cost per piece disclosure)KNOWABLE AFTER2027-01-30
OPENVERDICTDeadline not reached yet; the claim is still on the clock.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“if you think about rev per piece for the year, Ken, it's about four and a half percent.”
WHAT TO LOOK FOR
Revenue per piece growth (year-over-year) for the full fiscal year
Full-year revenue per piece growth approximately 4.5% (within 4.0%-5.0% range) SourceWHERE TO FIND ITCompany quarterly/annual earnings release and 10-K (revenue per piece disclosure)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“I wouldn't expect to see that full benefit until 2027.”
WHAT TO LOOK FOR
Operating cost savings/benefit recovered from USPS network migration and driver staffing right-sizing (the $400-500 million given up in 2025), as disclosed or discussed by management
Full $400-500 million benefit realized and confirmed as achieved by end of fiscal year 2027, not before SourceWHERE TO FIND ITManagement commentary on earnings calls (UPS Q4 2027 or full-year 2027 call) and related cost/margin disclosures in 10-KKNOWABLE AFTER2028-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“that will translate into savings in the second half of this year and going forward.”
WHAT TO LOOK FOR
USPS Groundsaver-related cost savings / operating margin benefit disclosed by UPS, second half of fiscal year vs prior comparable period
Management or reported figures show positive cost savings attributable to USPS transition in H2 2026 (qualitative confirmation or reported decline in cost per piece / delivery costs vs H2 2025) SourceWHERE TO FIND ITUPS quarterly earnings calls and 10-Q/10-K segment cost disclosures (Q3 2026 and Q4 2026 reports)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we expect to see cost per piece come down below the rep per piece, so we're driving unit cost improvement.”
WHAT TO LOOK FOR
Domestic package cost per piece growth rate versus revenue per piece growth rate
Cost per piece growth (or decline) rate is lower than revenue per piece growth (or decline) rate for the period, i.e., cost per piece trends below rev per piece SourceWHERE TO FIND ITCompany quarterly earnings release / 10-Q segment disclosures (US Domestic Package unit metrics)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“I would think about a couple percent on the base rate.”
WHAT TO LOOK FOR
Base rate increase percentage, US domestic package (as referenced in revenue per piece discussion)
Base rate increase between 1.5% and 2.5% SourceWHERE TO FIND ITManagement commentary on Q3/Q4 2026 earnings calls or 10-K/10-Q pricing disclosuresKNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we expect to see kind of mid-single digit enterprise and SMB volume growth in the back half.”
WHAT TO LOOK FOR
Enterprise and SMB volume growth rate (domestic package), back half of 2025
Year-over-year growth between 4% and 6% SourceWHERE TO FIND ITCompany quarterly earnings release/call commentary on domestic package volume by customer segment (Q3 and Q4 2025)KNOWABLE AFTER2026-02-01
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we will be exiting at a healthy double-digit margin that will take us into 2027.”
WHAT TO LOOK FOR
International segment (or relevant segment) operating margin, as reported, exiting fiscal 2026 (Q4 2026)
Operating margin >= 10.0% in Q4 2026 SourceWHERE TO FIND ITCompany quarterly earnings release / segment income statement (Q4 2026 report)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“It will be about double that in 2026 that's included in the guidance.”
WHAT TO LOOK FOR
Incremental lease cost from MD-11 capacity replacement, full year 2026
Approximately $100 million (roughly double the ~$50 million incurred in Q4 2025), with about 90% recognized in the first half of 2026 SourceWHERE TO FIND ITCompany earnings release / management commentary on 2026 quarterly and full-year callsKNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We are planning to pay out around $5.4 billion in dividends in 2026, subject to Board approval.”
WHAT TO LOOK FOR
Total dividends paid, full year 2026
Total dividends paid between $5.1 billion and $5.7 billion SourceWHERE TO FIND ITCompany cash flow statement (10-K / Q4 2026 earnings release)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Capital expenditures are expected to be about $3 billion.”
WHAT TO LOOK FOR
Capital expenditures, full year 2026
Full-year capex between $2.85 billion and $3.15 billion SourceWHERE TO FIND ITCompany cash flow statement (10-K / Q4 2026 earnings release)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“For modeling purposes, in total below the line, expect approximately $760 million in expense, which includes pension income of approximately $250 million, and we expect the tax rate for the full year to be approximately 23%.”
WHAT TO LOOK FOR
Full-year 2026 effective tax rate and total below-the-line non-operating expense (including pension income)
Effective tax rate between 22.0% and 24.0%, and below-the-line expense between $700 million and $820 million SourceWHERE TO FIND ITUPS full-year 2026 income statement and management commentary (Q4 2026 earnings release/call)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“In Supply Chain Solutions, for the full year 2026, we expect revenue to be up high single digits, which includes revenue from our Andalar acquisition.”
WHAT TO LOOK FOR
Supply Chain Solutions segment revenue growth, full year 2026 vs full year 2025
Year-over-year revenue growth between 7% and 9% (high single digits) SourceWHERE TO FIND ITCompany-disclosed segment results (10-K / Q4 2026 earnings release)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Operating margin in the International segment is expected to be in the mid-teens.”
WHAT TO LOOK FOR
International segment operating margin, full fiscal year 2026
Operating margin between 14.0% and 16.9% (mid-teens) SourceWHERE TO FIND ITUPS segment reporting (10-K / Q4 2026 earnings release)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we anticipate revenue growth to be in the low single digits year over year, driven by a solid increase in revenue per piece.”
WHAT TO LOOK FOR
International segment revenue growth, year over year, full year 2026
Full-year 2026 International segment revenue growth between 1% and 3.9% year over year SourceWHERE TO FIND ITCompany-disclosed segment revenue (10-K / Q4 2026 earnings release)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we expect enterprise and SMB revenue growth. First half cost pressures are expected to be behind us, and we will be running a more agile U.S. network.”
WHAT TO LOOK FOR
Enterprise and SMB revenue growth (year-over-year) and second-half operating profit growth, US segment
Second-half 2026 enterprise and SMB revenue growth > 0% year-over-year, and second-half operating profit growth in high single digits (approximately 7-9%) SourceWHERE TO FIND ITUPS quarterly earnings release and segment reporting (Q3/Q4 2026 10-Q/10-K and earnings call commentary)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Full year operating margin is expected to be flat to 2025.”
WHAT TO LOOK FOR
U.S. Domestic segment full-year operating margin, fiscal year 2026
2026 U.S. Domestic operating margin within 0.3 percentage points of 2025's reported U.S. Domestic operating margin SourceWHERE TO FIND ITCompany segment reporting (10-K / Q4 2026 earnings release, U.S. Domestic segment operating margin)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect ADV to be down mid-single digits year over year due to our actions with Amazon, which will be offset by a strong revenue per piece growth rate in the mid-single digits.”
WHAT TO LOOK FOR
U.S. Domestic segment average daily volume (ADV) growth rate, year over year, full year 2026
Full-year 2026 ADV decline between 3% and 7% year over year (mid-single digits) SourceWHERE TO FIND ITCompany-disclosed U.S. Domestic segment metrics (10-K / Q4 2026 earnings release and call)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Pulling it all together, we are targeting $3 billion in savings related to the Amazon glide down.”
WHAT TO LOOK FOR
Cost savings from Amazon volume glide down (network reconfiguration, labor, facility closures, automation) as disclosed by management
Cumulative or 2026 savings related to Amazon glide down >= $3 billion, as reported or reaffirmed by company SourceWHERE TO FIND ITManagement commentary on UPS earnings calls (Q4 2026 and full-year 2026 results) or investor presentationsKNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.laborCONVICTIONStated expectation · “we expect”, “should”, “we see”
“In terms of semi-variable costs, we expect to reduce operational positions by up to 30,000.”
WHAT TO LOOK FOR
Reduction in operational positions during fiscal year 2026
Operational position reduction <= 30,000 (up to 30,000, i.e., positive progress toward but not exceeding that figure) SourceWHERE TO FIND ITCompany management commentary / disclosed workforce figures (10-K, earnings call, or investor materials for FY2026)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.laborCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Looking at the variable costs associated with the Amazon volume decline, in 2026, we plan to reduce total operational hours by approximately 25 million hours.”
WHAT TO LOOK FOR
Total operational hours reduction in 2026, as disclosed by management
Reported operational hours reduction >= 20 million hours (approx. 25 million target) SourceWHERE TO FIND ITmanagement commentary on quarterly earnings calls / 10-K cost disclosures for FY2026KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“As we've discussed, offsetting some of these savings was the incremental costs associated with insourcing Groundsaver, which we expect to moderate in 2026.”
WHAT TO LOOK FOR
Incremental costs associated with insourcing Groundsaver (as discussed in management commentary/cost bucket disclosures)
Quarterly Groundsaver insourcing cost impact in 2026 lower than the 2025 quarterly run-rate cited by management SourceWHERE TO FIND ITManagement commentary on quarterly earnings calls (cost bucket / network reconfiguration discussion)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Over the next fifteen months, we expect to take delivery of 18 new Boeing 767 aircraft, with 15 expected to deliver this year.”
WHAT TO LOOK FOR
Number of new Boeing 767 aircraft delivered to the company
Cumulative deliveries >= 15 by end of fiscal year 2026, and >= 18 by April 2027 (fifteen months from claim date) SourceWHERE TO FIND ITCompany fleet disclosures (10-K aircraft fleet table, earnings press release, or management commentary on quarterly calls)KNOWABLE AFTER2027-04-27
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect to return to operating profit growth in the second half of the year.”
WHAT TO LOOK FOR
U.S. Domestic segment operating profit, year-over-year growth, second half of fiscal 2026 (H2) vs second half of fiscal 2025
H2 2026 U.S. Domestic operating profit greater than H2 2025 U.S. Domestic operating profit SourceWHERE TO FIND ITUPS quarterly earnings releases/10-Q and 10-K segment reporting (Q3 and Q4 2026 U.S. Domestic segment results)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we are planning to grow SMB and enterprise revenue in the low single digits in the first half of the year and then accelerate that growth to mid-single digits in the second half of the year.”
WHAT TO LOOK FOR
U.S. Domestic SMB and enterprise revenue growth rate (year over year), first half vs second half of 2026
H1 2026 SMB/enterprise revenue growth 1-3% YoY, accelerating to H2 2026 growth of 4-6% YoY SourceWHERE TO FIND ITCompany-disclosed revenue by customer segment (10-Q/10-K U.S. Domestic segment detail or earnings call commentary)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Our new air hub in The Philippines is slated to open towards the end of 2026, and our expansion in Hong Kong is on track to open in 2028.”
WHAT TO LOOK FOR
Opening/commencement of operations at the Philippines air hub and Hong Kong hub facilities
Philippines air hub operational by end of 2026; Hong Kong hub operational by end of 2028 SourceWHERE TO FIND ITCompany press releases / management commentary on quarterly earnings calls (UPS)KNOWABLE AFTER2028-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Over the next year or so, we will replace much of that capacity with new, more efficient Boeing 767 aircraft.”
WHAT TO LOOK FOR
Number of Boeing 767 aircraft in UPS fleet (replacing retired MD-11 capacity)
Company-disclosed Boeing 767 fleet count increases from prior year level, reflecting replacement of MD-11 capacity SourceWHERE TO FIND ITCompany fleet disclosures (10-K aircraft fleet table / investor presentations / earnings call commentary)KNOWABLE AFTER2027-07-27
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“This year, we plan to further automate our network, and as a result, we expect to increase the percentage of U.S. volume we process through automated facilities to 68% by the end of the year, up from 66.5% at the end of 2025.”
WHAT TO LOOK FOR
Percentage of U.S. volume processed through automated facilities, year-end
>= 68% SourceWHERE TO FIND ITCompany-disclosed automation metric (management commentary / Q4 2026 earnings call or investor materials)KNOWABLE AFTER2027-01-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capacityCONVICTIONHedged language · “we hope”, “could”, “if conditions allow”
“We suspect in the range of 24 for sure, first half, that we've got another 60 or 70 worth assessing.”
WHAT TO LOOK FOR
Number of UPS facility closures related to Amazon volume glide-down during fiscal year 2026
First-half 2026 closures >= 24; full-year closures potentially higher after assessing additional 60-70 facilities SourceWHERE TO FIND ITCompany-disclosed facility closure count (quarterly earnings call commentary / 10-K disclosures)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capacityCONVICTIONHedged language · “we hope”, “could”, “if conditions allow”
“My guess is there'll be a few more closures than the 24 you've identified.”
WHAT TO LOOK FOR
Total number of facility closures related to Amazon volume glide-down, full year
Total closures for the year > 24 SourceWHERE TO FIND ITCompany management commentary (quarterly earnings calls / investor updates)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONHedged language · “we hope”, “could”, “if conditions allow”
“As we right-size the driver staffing levels and moving forward, then, yes, over time, I think we'll get that back.”
WHAT TO LOOK FOR
Cumulative cost savings recovered from driver staffing right-sizing and Groundsaver/USPS transition, relative to the $400-500 million given up in 2025
Full $400-500 million in annualized savings realized, as confirmed by management commentary, by end of 2027 SourceWHERE TO FIND ITmanagement commentary on earnings calls (UPS Q4 2026 and 2027 calls)KNOWABLE AFTER2027-12-31
2025 Q4 (23)23 open
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.otherCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“We think it's going to be one of our best service and production peaks that we've had in a long time.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And Brian, on your point on rev per piece, look, we continue to see strong base rate improvement in rev per piece. We expect the fourth quarter to be a little bit above 6%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“There's been -- there will be 42 new automation projects live by the time we start peak.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Even though there's one incremental day in the peak season, we're still balancing demand and expect to see good take on the holiday demand surcharges.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So Ken, if you go from Q3 to Q4, remember, as Carol said, we have been working closely with our customers, and we expect peak to be in similar shape as it has in the last 4 years, right? So we'll see about a 20% step-up in sequential ADV in the U.S., about 10% in international.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We haven't factored in any significant impact to the peak season because we rely on what our customers are telling us and our customers are telling us those from peak that they're going to have a good peak.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Yes, look, we saw the Q3 free cash flow bounce back. There were some timing issues in our Q2 versus Q3 that have kind of worked themselves out, and we expect Q4 to look similar to Q3.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And we estimate in the fourth quarter, the direct impact will be $75 million to $100 million.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And then we'll continue to draw down as we go through the first half of next year and the cost takeout will continue as we go through that.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And following the completion of our acquisition of Andlauer, we expect to end the year with around $5 billion in cash.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.otherCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Lastly, we expect the tax rate to be approximately 23.75% for the full year 2025.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We are planning to pay out around $5.5 billion in dividends, subject to Board approval, and we have completed the targeted share repurchase of about $1 billion of our shares.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Looking at capital allocation for the full year, we expect capital expenditures to be approximately $3.5 billion.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And we expect an operating margin of approximately 9.5% to 10%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect to close this transaction in early November.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“I do think that this mid- to high teens margin for international is absolutely the target, but we need kind of trade flows to settle in order to get there.”
WHAT TO LOOK FOR
UPS International segment operating margin, quarterly and/or full-year
International segment operating margin reaches between 15.0% and 19.0% SourceWHERE TO FIND ITUPS quarterly earnings release / 10-K segment reporting (International segment operating margin)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“I guess what should give everybody comfort is what we've displayed in the first 9 months, we've also started the stage next year in 2026. So this continues, and we will hit our Amazon targets and our drawdown in terms of cost and productivity just gets enhanced as we first, introduce more NOF projects”
WHAT TO LOOK FOR
Progress toward Amazon volume reduction targets and network cost/productivity metrics (e.g., cost per package, process rates) as disclosed by UPS
Management confirms on 2026 earnings calls that Amazon volume drawdown is on/ahead of stated schedule and productivity metrics (process rates, cost per piece) continue to improve year-over-year SourceWHERE TO FIND ITUPS quarterly earnings releases and call commentary (Q4 2025 through Q4 2026)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“On the cost takeout, we'll reset that in January as we roll forward. But Nando's team has been doing a great job that as these buildings transition, we move to work, we consolidate, we're investing in NOF, and we'll drive a similar level of efficiency next year.”
WHAT TO LOOK FOR
Company-reported cost takeout / cost efficiency savings (e.g., network cost reductions from building consolidation, disclosed as dollar savings or margin benefit)
Fiscal Year 2026 disclosed cost takeout/efficiency savings approximately equal to or greater than Fiscal Year 2025 level (within similar order of magnitude) SourceWHERE TO FIND ITManagement commentary on Q4 2025 and subsequent earnings calls, and FY2026 10-K/investor materials discussing cost efficiency programsKNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Clearly, we've got a dividend of around $5.4 billion to $5.5 billion, and we expect it to be above that in the very near future.”
WHAT TO LOOK FOR
Annual free cash flow (or free cash flow run rate) relative to total dividend payments, in dollars
Free cash flow exceeds $5.4-5.5 billion annualized dividend payout SourceWHERE TO FIND ITCompany cash flow statement and dividend disclosures (10-K/10-Q, quarterly earnings release)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We're seeing growth in the areas of the markets where we want to grow. That allows us to drive better returns and better margins. And with the cost takeout and the network efficiency that we're creating through our automation investments, we do expect the business to generate significantly more free cash flow over time.”
WHAT TO LOOK FOR
Annual free cash flow (as reported by the company)
Free cash flow exceeds the dividend payout of approximately $5.4-5.5 billion (i.e., FCF > $5.5 billion) SourceWHERE TO FIND ITCompany quarterly/annual cash flow statement and management commentary on earnings callsKNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And look, we're continuing to focus on growing in the parts of the market that will help us continue to drive revenue per piece growth as well as higher margins as we go into the back half of '26 and complete the Amazon glide down.”
WHAT TO LOOK FOR
Revenue per piece growth (year-over-year %) as reported by UPS, for the back half of fiscal 2026 (Q3 and Q4)
Revenue per piece growth > 0% year-over-year in back half of FY2026 SourceWHERE TO FIND ITUPS quarterly earnings release / 10-Q disclosures on revenue per piece by segmentKNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“The second is, as Carol mentioned, we're taking strategic actions around Ground Saver that will start to take hold next year, and we'll see economic benefit in the back half of next year for that as well.”
WHAT TO LOOK FOR
Ground Saver segment economic benefit / margin contribution, as discussed in management commentary
Management reports positive/improving economic benefit from Ground Saver actions in H2 2026 (Q3 2026 and Q4 2026 earnings commentary) versus H1 2026 SourceWHERE TO FIND ITmanagement commentary on Q2, Q3, and Q4 2026 earnings calls and related segment financial disclosuresKNOWABLE AFTER2027-02-15
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONHedged language · “we hope”, “could”, “if conditions allow”
“Now there's a big meeting coming up this week. So maybe we'll have a little bit more certainty about trade between our 2 countries, but we're right now forecasting a decline in those trade lanes in the fourth quarter.”
Test pending
2025 Q3 (16)16 open
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“Putting it all together, we remain on track to achieve our 2025 expense reduction target of about $3.5 billion.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.laborCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect that, as Carol said, part-timers will work out over time. Full-timers, we'll get them on plan.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect that to catch up over time.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We'll lap that in the fourth quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Right now, we think it's kind of the same second quarter to third quarter. But as we get more certainty, that allows us to make adjustments that can drive the margin back to where we think international can be, mid to high teens over the long term.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“International and SCS, I mean, you see in the performance, things are holding pretty well. We expect those to be about the same.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.otherCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Lastly, we expect tax rate to be approximately 23.5% for the full year 2025.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We are planning to pay out around $5.5 billion in dividends, subject to Board approval, and we have completed the targeted repurchase of about $1 billion of our shares.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect capital expenditures to be approximately $3.5 billion.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We continue to evaluate the network and the impact of the Amazon volume decline and expect to close additional buildings and operations in the back half of 2025.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.laborCONVICTIONStated expectation · “we expect”, “should”, “we see”
“For part-timers, we expect the attrition rate to synchronize over time.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Now that we are in the second half of the year, we expect to accelerate the pace of Amazon volume decline to approximately 30% year-over-year in each of the third and fourth quarters.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We are working on solutions to relieve this pressure in the back half of the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect this acquisition to close before the end of the year.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So yes, we would expect that the volume for Amazon to be declining, efficiency reimagine ramps, it will carry through a similar number to next year.”
WHAT TO LOOK FOR
Efficiency Reimagined program cost savings, annual figure as disclosed by UPS
2026 disclosed efficiency reimagined savings within 15% of 2025 disclosed figure SourceWHERE TO FIND ITUPS management commentary / investor presentations on quarterly earnings calls (2026)KNOWABLE AFTER2026-12-31
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONHedged language · “we hope”, “could”, “if conditions allow”
“So as you think about Q3 margins, they could be pressured a little more than we thought earlier in the year, even more than the kind of normal seasonality that we have from Q2 to Q3.”
Test pending
2025 Q2 (16)16 open
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“And so, we are taking out more costs.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capacityCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“In this first phase, we will complete 164 operational closures, including 73 building closures by the end of June.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“With this reconfiguration, we will also lessen our dependency on labor, reduce the capital requirements needed to run the network, and will drive structural operating margin and return on invested capital improvements.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we expect a tax rate to be between 23% and 23.5%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And finally, in the second quarter, in total below the line, we expect approximately $160 million in expense, and we expect a tax rate to be between 23% and 23.5%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect the U.S. Domestic operating margin to expand by approximately 30 basis points compared to last year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“On the charges associated with the restructuring plans, think about it as about 60% cash, 40% non-cash.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“I think the first quarter margin was suppressed a bit because of the investments we're making in Europe for weekend delivery. We will lap those investments later in the year, so that will give us margin expansion at that point.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Look, longer term, we expect International to get back to this mid to high teens margin as a long-term margin.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So, as we do that, we will also be taking out about $500 million this year, rolling to $1 billion into 2026, that is going to be back-half weighted in 2025, but will be incremental to the piece that's just directly related to the Amazon volume.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So, we are making structural changes to the business to improve the margin.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Correct. As we laid out, it's about 16% in the first half and 30% in the second half.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And the Amazon volume decline is higher in the back half of the year than it is in the first half.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We are executing the largest network reconfiguration in our history. We will optimize the capacity of our network with expected volume levels, as well as increased productivity through additional automation.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“And so, that activity, coupled with our Amazon activity, gives us confidence that we'll reach that 12% U.S. operating margin by the end of 2026.”
WHAT TO LOOK FOR
UPS U.S. domestic segment operating margin
US operating margin >= 12.0% SourceWHERE TO FIND ITUPS quarterly/annual earnings release, U.S. domestic segment financial resultsKNOWABLE AFTER2026-12-31
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONHedged language · “we hope”, “could”, “if conditions allow”
“Should market and economic conditions stabilize to be more in line with the assumptions we used to build our 2025 plan, we would be confident in the full year outlook we provided in January.”
Test pending
2025 Q1 (35)35 open
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“We're growing profit dollars, not just margin. We're growing profit dollars, and I think we're not shrinking the profit dollars, we're growing the profit dollars.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“we will expand domestic operating margin in every quarter of this year, right. We will expand it every quarter of this year, and we will finish with almost 130 basis points better than we finished last year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Our GRI on our core business is 5.9% for 2025. We're going to keep probably 50% of that.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“around 20% of the volume in the U.S. network 2025 depending on the time and the price”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“It's fair to say it will accelerate as we go through the year, especially in the second half and then into the first half of 2026.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we anticipate based on the numbers we've just laid out for you today, that our return on invested capital will grow about 300 basis points year-on-year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect free cash flow to be approximately $5.7 billion including our annual pension contribution of $1.4 billion.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect pension expense to be approximately $37 million for the full year 2025 which is $306 million higher than in 2024 primarily due to the impact of market shifts and interest rates on our pension assets last year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“For modeling purposes, in total below the line, we expect approximately $780 million in expense, with a little more than half in the back half of the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect the first quarter to be the lowest SCS operating margin in 2025.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“operating margin to be approximately 8.5%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“in Supply Chain Solutions for the full year 2025, we expect revenue to be approximately $11 billion and operating margin to be approximately 8.5%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we expect revenue to be flattish compared to the same period last year, and operating margin to be moderately down year-over-year due to lower demand related surcharges.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“with an operating margin of around 18.6%”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“For the year, we expect 2025 revenues to increase approximately 2.5% year-over-year, with an operating margin of around 18.6%”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we expect mid-single digit ADV growth throughout the year, but with lower demand related surcharges than we've seen in prior years.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Full year operating margin is expected to be approximately 8.8%, an increase of 130 basis points compared to 2024.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect the intended volume and revenue declines to accelerate as we progress throughout the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“full year 2025 revenue is expected to decline 2.3% year-over-year driven by an ADV reduction of about 8.5%, partially offset by strong expected revenue per piece growth of approximately 6%, and we will wrap the newly on-boarded USPS air cargo business.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“operating margin is expected to be approximately 10.8%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“for the full year 2025 on a consolidated basis, revenue is expected to be approximately $89 billion, and operating margin is expected to be approximately 10.8%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“this year we expect to take the SMB percent of our U.S. volume to 32%, and the momentum will continue for the longer term.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Efficiency Reimagined should drive approximately $1 billion in savings.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“Yeah, absolutely, because we will accelerate the cost out related to the fixed cost.”
WHAT TO LOOK FOR
US domestic segment operating margin expansion, year-over-year, each quarter of fiscal 2025, plus full-year domestic operating margin improvement versus 2024
Domestic operating margin higher than prior-year quarter in Q1-Q4 2025, with full-year 2025 domestic operating margin at least ~130 basis points above full-year 2024 SourceWHERE TO FIND ITUPS quarterly earnings releases / 10-K segment reporting (US Domestic segment operating margin)KNOWABLE AFTER2026-02-01
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“We're going to hit the operating margin targets. We are absolutely confident on that.”
WHAT TO LOOK FOR
Consolidated operating margin as reported by UPS, relative to the operating margin target laid out in March (investor day) targets
Reported operating margin for the target period meets or exceeds the previously disclosed operating margin target (within rounding, e.g. >= target %) SourceWHERE TO FIND ITUPS quarterly/annual earnings releases and investor day materials (10-K, 10-Q, investor presentations)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.competitionCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“Amazon will remain a customer of UPS when we finish our accelerated glide down on those areas that are a win for us and a win for them.”
WHAT TO LOOK FOR
Amazon as a percentage of UPS total company revenue (or explicit confirmation Amazon remains a UPS customer)
Amazon revenue percentage > 0% disclosed and/or management confirms Amazon remains an active customer after glide-down completion SourceWHERE TO FIND ITCompany-disclosed customer concentration disclosure (10-K) or management commentary on quarterly earnings callsKNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“As you pointed out, Tom, there are a lot of assets and resources that support that Amazon volume, but as we glide down the volume, we will also be gliding out those assets and resources which gives us the margin expansion that we've explained.”
WHAT TO LOOK FOR
U.S. domestic segment operating margin (or company-reported operating margin) as Amazon volume glides down
U.S. domestic segment operating margin higher in FY2026 than in FY2024 (reported figure) SourceWHERE TO FIND ITUPS 10-K / quarterly earnings segment reporting (U.S. Domestic Package segment operating margin)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.demandCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“we've reached an agreement in principle with our largest customer for a significant reduction in volume, lowering their volume with us by more than 50% by the second half of 2026”
WHAT TO LOOK FOR
Volume from UPS's largest customer, as reported or referenced by the company relative to prior levels
Largest customer's volume with UPS reduced by more than 50% versus baseline, achieved by H2 2026 SourceWHERE TO FIND ITCompany disclosures/management commentary (quarterly earnings calls, 10-K/10-Q) regarding largest customer volume trendsKNOWABLE AFTER2026-07-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we will be managing the capital base. So thinking about CAPEX in line with depreciation is where we think that we're going to need to manage it as we continue to automate, but also manage the capital base as we improve ROIC.”
WHAT TO LOOK FOR
Capital expenditures relative to depreciation and amortization expense, annual
Annual CAPEX within approximately 10% of reported depreciation and amortization (CAPEX/D&A ratio between 0.9x and 1.1x) SourceWHERE TO FIND ITCompany income statement and cash flow statement (10-K / annual report)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“between 2024 and 2026 on average and of course, this is not the average, it is just an average, but the average between 2024 and 2026 will be 1.2 5 million packages per day per year. So five times as fast as what we did before.”
WHAT TO LOOK FOR
Average daily package volume growth added per year, averaged over 2024-2026 (packages per day per year)
Average annual increase in daily package volume across 2024-2026 >= 1.0 million packages per day per year (approx. 1.25 million target) SourceWHERE TO FIND ITCompany-disclosed volume metrics (10-K/annual report, Q4 earnings calls for 2024, 2025, and 2026)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We've got plans to take that to $20 billion by 2026”
WHAT TO LOOK FOR
UPS Healthcare segment annual revenue
Healthcare revenue >= $20 billion SourceWHERE TO FIND ITCompany-disclosed segment revenue (10-K / earnings call commentary on Healthcare vertical)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We're going to take that up to 32% in 2025, ROA to 35% in 2026 and beyond.”
WHAT TO LOOK FOR
SMB (small and medium-sized business) revenue as a percentage of total U.S. revenue (or total company revenue, as disclosed)
SMB mix >= 32% for fiscal year 2025; >= 35% for fiscal year 2026 SourceWHERE TO FIND ITCompany-disclosed customer mix metrics (10-K, investor presentations, or quarterly earnings call commentary)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“As the impact of our cost-out efforts increased over the next 18 months, we expect to pace operating margin improvement to accelerate into 2026, where we expect by the fourth quarter to generate a 12% U.S. operating margin.”
WHAT TO LOOK FOR
UPS U.S. domestic segment operating margin, fourth quarter of fiscal 2026
Q4 2026 U.S. operating margin >= 12.0% SourceWHERE TO FIND ITUPS quarterly earnings release / 10-K segment reporting (U.S. Domestic Package segment operating margin, Q4 2026)KNOWABLE AFTER2027-02-15
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we expect to close up to 10% of our building, cut back our vehicle and aircraft leads, and reduce labor.”
WHAT TO LOOK FOR
Number of UPS buildings/facilities closed as part of U.S. network reconfiguration, as percentage of building count at time of announcement
Facility closures >= 8% of the baseline building count (approaching the stated 'up to 10%') SourceWHERE TO FIND ITCompany-disclosed network reconfiguration updates (earnings calls, investor presentations, 10-K)KNOWABLE AFTER2026-12-31
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.macro economyCONVICTIONHedged language · “we hope”, “could”, “if conditions allow”
“Our guidance for 2025 does not reflect any significant potential global trade implications due to changes in tariffs.”
Test pending
2024 Q4 (34)34 open
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“We have full confidence that that's going to provide very good productivity improvements. And then next year, we're accelerating and pulling in the number of projects that we can execute in 2025.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“We feel very confident in both of those and we're seeing them actually start to come through in the third quarter and early in the fourth quarter on the revenue side.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“are lifting our consolidated operating margin target to approximately 9.6%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Now as we translate into the fourth quarter, we actually expect rev per piece to inflect positive in the U.S. and that's really driven by a couple of things.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“in the fourth quarter, we'll see SCS go back to 9 -- about 9% and domestic to around 9.5%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.otherCONVICTIONStated expectation · “we expect”, “should”, “we see”
“No impact in the fourth quarter. We'll tell you more about it when we come back with the fourth quarter earnings in January.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we do expect about $70 million incremental to go about $350 million in the fourth quarter, and we've seen great progress with that program.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“look, it's a positive trajectory on rev per piece and it's clearly an area of focus as we move from our year-one to our plus two strategy.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“The other thing is what we're doing on the surcharging and the GRIs that we will continue to see lift as we go through the fourth quarter and into '25.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So we had strong rev per piece for international we held our cost CPP flat and so delivered operating leverage. We would continue to do that into the next year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“As we carry into Q4, we do expect to have strong cost performance. We'll probably be up about 1% per piece, which is still going to be less than our rev per piece growth rate.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So it will still be a good peak.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We do expect the domestic margin to be around 9.5%. And now we do expect to exit the year higher than -- slightly higher than the 10% that we guided to before.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.otherCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And lastly, we expect the tax rate for the full year to be between 23% and 23.5%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We plan to pay around $5.4 billion in dividends subject to Board approval.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Capital expenditures are expected to be about $4 billion.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Turning to capital allocation. For the full year in 2024, we expect free cash flow to be around $5.1 billion after the $1.4 billion pension contribution we made to fund annual service costs.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we expect to generate an operating margin of approximately 9%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“In Supply Chain Solutions, we expect revenue in the fourth quarter of around $3.3 billion, which takes into consideration the disposition of Coyote, and we expect to generate an operating margin of approximately 9%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we still expect around a 20% operating margin in the fourth quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we expect fourth-quarter revenue growth to be up mid-single digits year-over-year and we still expect around a 20% operating margin in the fourth quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Looking at International. We expect the positive volume momentum we've experienced throughout the year will continue.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect to generate a fourth quarter operating margin of approximately 9.5%, and we now expect the operating margin in December to be slightly higher than 10%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Starting with U.S. domestic, we expect the combination of both volume and revenue per piece growth to increase revenue by 1.5% in the fourth quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“we are lifting our consolidated operating margin expectation to approximately 9.6% to align with these new volume and revenue expectations.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“At the consolidated level, we now expect full year revenue of approximately $91.1 billion.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Now that we have fully onboarded this volume, we expect it to generate consistent revenue and we expect an attractive margin on a consolidated basis.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Given our third quarter results, our latest peak volume expectations, and adjusting for the impact of the Coyote disposition, we now expect consolidated revenue of approximately $91.1 billion for the year and are lifting our consolidated operating margin target to approximately 9.6%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Looking at our consolidated revenue outlook in the third quarter, we increased our emphasis on revenue quality resulting in a glide down of certain volume which we expect will continue into the fourth quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“This year on our peak day, which is December 18th in the U.S. we expect to deliver 2 million more packages than we did on peak day last year, but we'll do it at a higher productivity rate.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“As of October 1, all contracted USPS air cargo business has been fully onboarded and we expect this business to deliver strong consistent revenue at an attractive margin.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“In the first nine months of this year, we generated $2.3 billion in global GAAP revenue, and we expect to deliver over $3 billion in GAAP revenue for the full year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We are targeting to close the Frigo-Trans acquisition in the first quarter of next year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Our revenue per piece growth rate improved in the third quarter from what we reported in the second quarter, and we expect this trend to continue.”
Test pending
2024 Q3 (35)35 open
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“So we absolutely feel confident that we are back to the point of revenue growth, profit growth and back to margin expansion in the US.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“Importantly, we expect to exit the final month of 2024 with a US operating margin of 10%, which creates a solid footing as we drive the US business to a longer-term operating margin target of 12%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And lastly, we expect a strong peak driven by volume growth and demand surcharges.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“However through expense management and slowing labor inflation, we expect to grow third quarter operating profit by double digits and exit the year with a US operating margin of 10%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Next, product mix is expected to continue to pressure revenue per piece.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“First, we expect average daily volume to grow by mid-single digits.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“In US Domestic, we anticipate back half 2024 revenue growth of around 5%, driven by strong volume growth.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And in Supply Chain Solutions, in the second half of 2024, we expect revenue to be over $7 billion and an operating margin in the high-single digits.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Operating margin in the second half of the year in the International segment is anticipated to be approximately 20%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Within the International segment, our full year and second half outlook remains consistent with what we provided at the beginning of the year. For the second half of 2024, we anticipate volume growth rates will inflect positively and the revenue growth to be in the mid-single digits.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.otherCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Included in our guidance is the newly won air cargo business from the USPS, which will be fully onboarded by the end of the third quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.otherCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And lastly, we expect the tax rate to be approximately 22% for the remainder of the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And given our strong liquidity, while we originally had not planned to repurchase shares, we now plan to repurchase approximately $500 million of shares this year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We plan to pay out around $5.4 billion in dividends, subject to Board approval.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We've tightened our capital expenditure forecast and now expect to spend about $4 billion.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“For the full year in 2024, we expect free cash flow to be around $5.8 billion before any pension contribution.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So we think that the prices are going to stick because of what the environment is telling us from a demand perspective.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And as we look at the volume projections for peak, we’re expecting on our Peak day, which is December 18, has the highest volume ever in our network.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And then it will moderate a little bit. The growth will moderate a little bit in Q4 as the comp levels out.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And just one other piece of color, don't forget that we are anniversarying our labor contract on August 1. So the pressure associated with that contract moderates dramatically in the back half.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Our Q3 op margin is in the high teens and then getting to over 20% in Q4.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“First, if you think about in the US from Q3 to Q4, we expect ADV to be up around kind of mid-single digit.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So as we get past this time frame and get into an easier compare, that's why we think our base rates can improve dramatically in the -- from where it was in the second half.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So we expect that to improve dramatically in the back half of the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“As we look to the back-half of the year, we expect that to improve. Our pipeline is quite robust. So we expect to see good movement in that space.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And as Carol said we are on track to deliver roughly $1 billion in savings by the end of the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Further, with the pending sale of Coyote, we expect to free up cash that was not in our original guidance plan.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“As we have fine-tuned our capital requirements for Network of the Future, we expect to spend less than we originally anticipated.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“While we still expect an operating profit bathtub effect with solid earnings growth in the back half of the year, the growth rate will not be as high as we projected at the beginning of the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“But for operating profit, as we look to the back half of the year, in the US, we expect the same volume mix characteristics as we had in the first half of the year, which compresses revenue per piece growth.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And we are on plan to complete an additional five operational closures in the second half of this year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We continue to expect this business to be margin accretive for the company.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“In the first six months of this year, DAP generated $1.5 billion in revenue and we are well on our way to achieving our 2024 DAP revenue target of over $3 billion.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“which creates a solid footing as we drive the US business to a longer-term operating margin target of 12%.”
WHAT TO LOOK FOR
US segment operating margin
US operating margin >= 12.0% SourceWHERE TO FIND ITcompany quarterly/annual segment reporting (10-K/10-Q or earnings release, US domestic package segment)KNOWABLE AFTER2027-01-22
OPENVERDICTDeadline not reached yet; the claim is still on the clock.laborCONVICTIONStated expectation · “we expect”, “should”, “we see”
“As we continue deployment, we expect to achieve our reduction target by 2026.”
WHAT TO LOOK FOR
Reduction in dispatch staffing for packaged car and feeder drivers, as a percentage decrease from baseline, via automated dispatch process
Reported dispatch staffing reduction >= 50% SourceWHERE TO FIND ITManagement commentary on earnings calls (UPS Q4 2026 or year-end 2026 call/filings discussing Network of the Future progress)KNOWABLE AFTER2026-12-31
2024 Q2 (26)26 open
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“Just, Carol, this year marks the 15th consecutive year we've increased the dividend, and we're committed to a stable and growing dividend.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We'd expect that base rate to continue over the course of the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And as we look towards the end of this year, we should be over 30 in the low 30s.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So we just raised the dividend and we look to, of course, subject to board approval, we look to raise the dividend every year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We're on track to that $1 billion that I mentioned. And at a full annual run rate going into next year, we'd expect $1.3 billion.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Well, really, the excess capacity is around 6 million today, and we think that will be fully absorbed by 2025.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Now you may say why. Well, we're part of that excess. And so we're closing stores. We're taking capacity out of the market, and our Network of the Future initiative is capacity neutral. Also with our large competitors' consolidation efforts capacity will be leaving the market.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And then from an ADV perspective, internationally, Kate is looking to see that business improve as we sequentially move over the course of the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“I think ADV in domestic, we're expecting Q2 to be slightly positive.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So from a volume mix perspective, if I look at the volume that’s in our pipeline, I would say the volume that’s in our pipeline is not sure cost. We’ve got commercial volume in our pipeline, additional enterprise volume in our pipeline.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So we anticipate that the international business and our planning for the international business to be in the high teens as we told to.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So we don’t expect we love by the way, but we don’t expect to see the drag on the RPP I’m sure costs in the back half, like we said, in the first quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.macro economyCONVICTIONStated expectation · “we expect”, “should”, “we see”
“The projection for fuel is that is going to increase.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“The big component, though, full year on a run rate basis, the Fit to Serve program will generate $1.3 billion in savings and we're ramping that up in Q2.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So this will be margin accretive. It will be EPS great at beginning in year one and through the life of the contract.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect to see a benefit to operating margins this year at both the consolidated level and within the U.S. Domestic segment.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capacityCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We will leverage our integrated network and existing assets, and we expect the majority of the volume will fit within our current U.S. domestic daytime flight operations.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“For the full year in 2024, we still expect capital expenditures to be within our target of around 5% of revenue or $4.5 billion.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And lastly, in U.S. domestic, we expect to exit the year at a 10% operating margin.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We still expect revenue per piece to outperform cost per piece.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And in the back half of the year, we expect volume and revenue growth to accelerate as we lap the diversion we experienced as a result of our labor negotiations.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Versus last year, we still expect first half earnings to decline and second half earnings to grow as we lap the first year of the Teamster's contract, and we still expect to exit the year with a U.S. operating margin of 10%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“In 2024, we expect to generate consolidated revenue ranging from approximately $92 billion to $94.5 billion and a consolidated operating margin ranging from approximately 10% to 10.6%.”
Test pending
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capital allocationCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“We have no intent to cut the dividend to make that math work. We're going to earn back into it and the dividend is an important part of the value proposition.”
WHAT TO LOOK FOR
Annual dividend per share declared by UPS
Dividend per share for each fiscal year through 2026 is not lower than the prior fiscal year's declared dividend per share (no cut) SourceWHERE TO FIND ITCompany-disclosed dividend history (10-K / investor relations dividend page)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We have a targeted dividend payout ratio of 50%. We are higher than that. It's our intent to earn back into a 50% payout ratio over time.”
WHAT TO LOOK FOR
Dividend payout ratio (dividends per share divided by diluted EPS, annual)
Full-year dividend payout ratio <= 50% SourceWHERE TO FIND ITUPS annual report / 10-K financial statements (dividends declared and diluted EPS)KNOWABLE AFTER2026-12-31
OPENVERDICTDeadline not reached yet; the claim is still on the clock.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Additionally, we expect to expand our consolidated operating margin to more than 13% by 2026, which includes expanding our domestic operating margin to at least 12%.”
WHAT TO LOOK FOR
Consolidated operating margin and U.S. Domestic segment operating margin, fiscal year
Consolidated operating margin > 13% AND U.S. Domestic segment operating margin >= 12% SourceWHERE TO FIND ITCompany financial statements / 10-K segment reporting (FY2026 annual report)KNOWABLE AFTER2027-02-15
2024 Q1 (19)19 open
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“We are confident we can get back to consistent expansion of US margins as we lap the first year of the contract.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So we expect the base to continue into 2024, our GRI for 2024 is 5.9%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“I think you can expect the second half of the year to be 11% to 12% in that range and you can back into the first half.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“up 4% to 8% in the back half.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Yeah, I think as we look to the back end of the year, certainly the volume projections that are in there, in terms of the volume growth for the back end of the year, in that 2% to 4% range, domestically, we start to see CPP growing slower than RPP.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So it's a $1 billion of cost out now, but there's even more cost out to come as we have a full-year benefit in 2025.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“But you're absolutely right in terms of the timing and announcement, it will be back-end weighted.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And for modeling purposes, in total below the line, we expect approximately $400 million in expense in 2024.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And in Supply Chain Solutions, for the full year in 2024, we expect revenue to be within a range of approximately $13 billion to $13.5 billion.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Moving to the International segment, we expect 2024 average daily volume to be within a range of approximately flat-to-up around 3%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“At both the low and high end of the range, we expect the revenue per piece growth rate to outpace the cost per piece growth rate beginning in the third quarter and we expect to exit the year at a 10% operating margin.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Looking at US Domestic, average daily volume growth is expected to be within a range of approximately flat-to-up 2% for the full year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Lastly, we expect to generate our lowest consolidated operating margin of the year in the first quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Looking at consolidated operating profit, we expect material improvement as the year progresses with the second half of the year outperforming the first half.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And in the back half of the year, revenue growth is anticipated to be up within a range of mid-to-high single-digits.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Additionally, cost will weigh on us in the first half of the year, primarily due to the higher labor cost inflation associated with the new contract.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We expect to move total average daily volume from negative growth in the first half of the year to positive growth in the back half.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“This will result in a workforce reduction of approximately 12,000 positions and around $1 billion in cost out this year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“This program will continue into 2024.”
Test pending
2023 Q4 (25)25 open
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“We have nothing else planned, Brian, today. So we'll be buying MNX and Happy Returns this quarter, and it's about $1.3 billion in total that we'll be spending on those two companies.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“Our health care business will be $10 billion this year against an addressable market that's over $100 billion. We're going to grow that market.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“So we plan to grow not just at the market, but ahead of the market because of the investments that we're making with new products, new capabilities and actually new acquisitions, which we're very excited about.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“The contract is front-end loaded. We're bearing the pain of that front-end load. For a five-year contract that's very attractive. The compounded annual growth rate on the five years is 3.3%. So once we get through this first front-end load with 46% of the cost in the first year, once we get through that, the margin is going to grow. It's going to grow in a big way.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.otherCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“We intend to do it again this year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONHigh conviction · “confident”, “clear line of sight”, absolute language
“These efforts and more are keeping us on track to reach our $10 billion healthcare revenue target this year, and we're just getting started.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Taking that and they've done a good job of demonstrating that Q1 was 18% margin International, Q2 was a 20%, so we're probably in the middle of that range for the fourth quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We're looking in the fourth quarter to step back up into that high-single-digit, low-double-digit range.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“I think the guide now implies from a low-single-digit to a mid-single-digit in the month of December, and that's pending some of the backdrop I just talked about in terms of the retail outlook.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Back half of the year, we get into two to three-year glide path with lower inflation per year, and then, so pricing and productivity can help expand the margins.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So I would tell you from a shape, certainly the first half of the year will be more challenged than the back half of the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So going into next year, getting back on level footing with a system that has higher ADV will help us certainly from a cost and margin perspective, the revenue per piece we announced a 5.9% GRI, so that will be coming in.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Today, we've won about 25% of that pipeline. Now, that $7 billion is an annualized number. So, all those packages and volume haven't come into the network yet, it will come in over the next year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“To get to the low end of the guide, it would require about $800 million in profit.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.otherCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And lastly, we expect the tax rate for the full-year to be approximately 22%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We have repaid $1.6 billion in debt this year as planned, and expect to repay an additional EUR700 million of debt in the fourth quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capital allocationCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We are still planning to pay out around $5.4 billion in dividends in 2023, subject to Board approval.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.capexCONVICTIONStated expectation · “we expect”, “should”, “we see”
“Turning to capital allocation for the full-year, capital expenditures are still expected to be about $5.3 billion.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And exports on our most profitable trade lane, which is China to the US, are not improving at the pace we had expected.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We now expect consolidated revenue to be between $91.3 billion and $92.3 billion, and consolidated operating margin to be between 10.8% and 11.3%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.laborCONVICTIONStated expectation · “we expect”, “should”, “we see”
“In addition, we plan to hire over 100,000 seasonal employees to help process and deliver holiday volume.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So based on what appears to be slowing demand in all business segments, we are revising our guidance accordingly.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We still expect to have healthy peak volume in the fourth quarter.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.growthCONVICTIONStated expectation · “we expect”, “should”, “we see”
“In the first nine months of this year, we generated $2.1 billion in DAP revenues, and we expect to deliver $3 billion in DAP revenue for the year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“We are working to win back all diverted volume by the end of the year.”
Test pending
2023 Q3 (12)12 open
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“1H of '24 would expect to be under some pressure, the back half, less inflation.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So we're not putting in a lot of recovery into the international business going forward.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.costsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“On the CPP basis, we're still calling from a U.S. basis, we would look from a full year standpoint to be about 11.24, which is about a 1.4% change from the 11.08 we had previously.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“SCS, I would expect full year revenue to approach $14 billion with a margin of about 10%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And then I would say, Europe and Asia ADV growth would bottom in Q3.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“And as you think about the International business, the second half ADV, we're expecting to be down around 6.5%, RPP should be flattish.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“So from a margin perspective, Jordan, we'd expect International full year to be 19% to 20%, SCS should be at 10%.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.marginsCONVICTIONStated expectation · “we expect”, “should”, “we see”
“I would say Q3 will be more challenged than Q4 due to the ADV growth rates and seasonality. And we've got some one-time costs in the third quarter. So I would just think of Q4 being a bit stronger than Q3.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.demandCONVICTIONStated expectation · “we expect”, “should”, “we see”
“As Brian commented, we think by the end of the year, we will pull back everything that diverted. And I think we're going to win that extra 200,000 packages as well.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.pricingCONVICTIONStated expectation · “we expect”, “should”, “we see”
“This year, we had guided to roughly a 500-basis point improvement in rate, and then we had expected about 200 basis point headwind in fuel to land at about 3%. So we're staying with that guide for this year.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.macro economyCONVICTIONHedged language · “we hope”, “could”, “if conditions allow”
“We're looking at ESMO improving in the back end of the year. So from a macro standpoint, I think the trends are stable to improving in the U.S., obviously, under some more pressure internationally.”
Test pending
OVERDUEVERDICTPast its deadline, awaiting the next reporting evidence.macro economyCONVICTIONHedged language · “we hope”, “could”, “if conditions allow”
“On the bottoming, we have thought we would have seen the bottom in Asia in Q2, which I would say, it didn't recover. It stalled. In Europe, we think the bottom will be more in Q3, but there could be an elongated period here.”
Test pending